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Terms of Service

Last updated: 22 February 2026

These Terms of Service govern your use of the StrivNex Flow website and the services we provide. By using our site or engaging our services, you agree to these terms. Please read them — they're written in plain language.

01

Acceptance of Terms

By accessing strivnex.com or engaging StrivNex Flow for any service — website development, app development, ecommerce, landing pages, SEO, or analytics — you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms.

02

Services We Provide

StrivNex Flow provides the following digital services to businesses:

Website design and development
Mobile app development (Android & iOS)
Ecommerce store setup and development
Landing page and conversion funnel design
Google Business Profile setup and Local SEO
Google Analytics, WhatsApp, and tracking integrations
The specific scope, deliverables, timeline, and price for any project are agreed upon in a separate project proposal or invoice before work begins. These Terms govern the overall relationship.
03

Project Agreements & Scope

Before we begin any paid project, we will provide you with a project proposal or statement of work outlining:

Scope of work — exactly what we will build
Timeline — estimated delivery dates
Price — fixed fee or milestone-based payment schedule
Revision rounds included
What you need to provide (content, images, credentials, etc.)

Work that falls outside the agreed scope is subject to a separate quote. We will always communicate additional costs before proceeding.

Scope creep — requests added after project commencement that were not in the original brief — will be scoped and quoted separately. We will never add charges without your prior approval.
04

Payment Terms

Our standard payment structure for projects is:

50%
Advance payment before work begins
50%
Final payment before delivery / handover

For larger projects (₹50,000+), milestone-based payment schedules may be agreed in the project proposal.

Overdue payments: Invoices are due within 7 days of issue. Accounts overdue by more than 14 days may result in work being paused until payment is received. Accounts overdue by more than 30 days may incur a late fee of 2% per month on the outstanding balance.

Refund policy: Advance payments are non-refundable once work has commenced, as they compensate for time and resources allocated. If we fail to deliver the agreed scope within a reasonable timeframe (and are at fault), we will offer a partial refund proportional to work not completed.

05

Your Responsibilities

A successful project requires input from both sides. You agree to:

Provide required content (text, images, logos, brand assets) in a timely manner
Respond to questions and feedback requests within a reasonable timeframe (typically 3–5 business days)
Provide access to required accounts (domain registrar, hosting, existing website, etc.) when needed
Ensure that content you provide does not infringe on any third-party intellectual property rights
Notify us promptly if your project requirements or business circumstances change
Project delays caused by delays in your response or content delivery are not our responsibility. Timelines reset when required inputs are received.
06

Intellectual Property & Ownership

This is one of the most important sections. Here is exactly who owns what:

You Own (after full payment)
The final website / app / store we build for you
All source code created specifically for your project
Your domain name (always registered in your name)
Your hosting account (always in your name)
Your content — text, images, branding
Your customer data and analytics
We Retain
Our proprietary design processes and methodologies
Reusable code libraries and frameworks we use across projects
Our brand, portfolio rights, and case study rights (we may show work in our portfolio unless you ask us not to)
Intellectual property created before or independent of your project

Full ownership of your deliverables transfers to you upon receipt of final payment. Until that point, all work-in-progress remains property of StrivNex Flow.

07

Revisions & Approval

Each project includes a defined number of revision rounds as stated in your project proposal (typically 2–3 rounds for design, 1–2 for development).

A "revision" means adjustments within the agreed scope — changes to colours, text, layout within the existing structure. A revision is not a change in direction, a new feature, or a change to the approved scope.

Once you have given written approval on a design or deliverable stage, that stage is considered complete. Any subsequent changes to an approved stage will be scoped and billed separately.

08

Third-Party Services

Some of our services involve setting up third-party platforms on your behalf (Google Analytics, Razorpay, domain registrars, hosting providers, app stores, etc.). We are not responsible for:

Third-party platform pricing changes, outages, or policy changes
App store approval decisions (Apple App Store, Google Play) — these are at the sole discretion of Apple and Google
Domain or hosting fees after initial setup — these are your direct costs
Google Search Console decisions about indexing or ranking
09

Confidentiality

Both parties may share confidential business information during a project. We agree to keep your business information confidential and not to disclose it to third parties without your consent, except as required by law.

This does not prevent us from using your project as a portfolio case study (website screenshots, high-level description of work done) unless you specifically request otherwise in writing before project commencement.

10

Limitation of Liability

StrivNex Flow's total liability in connection with any project or claim shall not exceed the total amount paid by you for the specific project to which the claim relates.

We are not liable for:

Loss of business revenue, profits, or anticipated savings
Loss of data caused by actions outside our control
Indirect, incidental, or consequential damages
Outcomes of third-party services or platforms we integrate
Search engine ranking changes or algorithm updates affecting your SEO
We will always do our best work and stand behind what we deliver. This clause exists to define legal limits, not to avoid accountability for our own quality.
11

Termination

By you: You may cancel a project at any time by notifying us in writing. Advance payments already made are non-refundable as they compensate for work and resources already committed. We will invoice for any work completed beyond what the advance covers, and deliver all completed work to you.

By us: We reserve the right to terminate a project if you breach these terms (including non-payment), or if you request work that violates applicable laws or our ethical standards. In such cases, we will refund any fees paid for work not yet started.

12

Website Use

When using strivnex.com, you agree not to:

Use our website for any unlawful purpose
Attempt to gain unauthorised access to our systems
Transmit malware, viruses, or harmful code
Scrape or harvest our website content without permission
Represent yourself as affiliated with StrivNex Flow without our consent
13

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of India.

We will always attempt to resolve disputes amicably before any formal legal process. If you have a concern, please contact us at hello@strivnex.com first.

14

Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be communicated to active clients by email. The "Last Updated" date at the top of this page reflects when the terms were last revised.

Continued use of our website or services after changes constitutes acceptance of the revised terms.

15

Contact

For any questions about these Terms, please reach out:

StrivNex Flow
Website: strivnex.com
Country: India